Handling a Frozen Screen
If your screen is frozen:
- Press Ctrl+Alt+Delete (Windows) or Command+Option+Escape (macOS) to open Task Manager or Force Quit.
- End the unresponsive application.
- If that doesn’t work, restart your computer by holding the power button for 10 seconds.
- After restarting, check for updates or conflicting software.
If the issue recurs, note the application or task causing the freeze and contact IT.
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