Resolving Account Lockouts
Your account may be locked due to multiple incorrect login attempts or a security policy violation. To unlock:
- Wait 15 minutes and try logging in again with the correct credentials.
- If still locked, use the 'Forgot Password' option to reset your password.
- If the issue persists, submit a ticket to IT with your username and any error messages.
To prevent future lockouts, ensure your password is updated regularly.
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